Privacy Policy

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Effective Date: 07-01-2025

At The Pixelane Studio, we are committed to protecting your privacy and ensuring the security of any personal information we collect during the course of providing our animation, content creation, branding, and design services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

By using our services, you consent to the practices outlined in this Privacy Policy.

We may collect the following types of information when you engage with us for services:

This includes information you provide to us directly, such as:

• Name
• Email address
• Phone number
• Billing and payment information (e.g., credit card details, billing address)
• Company name (if applicable)

Details relevant to your project, such as:

• Project requirements and specifications
• Brand guidelines and assets (e.g., logos, images, text)
• Communication and feedback exchanged during the project
• Files uploaded by you related to the project (e.g., videos, photos, documents)

We may collect information automatically when you interact with our website or digital communications, including:

• IP address
• Browser type and version
• Pages visited on our website
• Time spent on our website
• Device type and operating system

This data helps us improve our website functionality and service offerings.

We use the information we collect to provide and enhance our services. Specifically, we may use your information for the following purposes:

• Project Delivery: To complete your project(s) (e.g., animation, design, content creation, branding) as outlined in our agreement or contract.
• Communication: To communicate with you regarding project updates, revisions, invoices, and any other service-related matters.
• Billing and Payments: To process payments, send invoices, and manage billing information.
• Marketing: With your consent, we may send promotional emails or newsletters about new services, offers, or updates. You can opt out of these communications at any time.
• Improvement of Services: To improve our services, website functionality, and user experience based on feedback and usage data.
• Legal Obligations: To comply with legal obligations, resolve disputes, and enforce agreements.

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive payment information
• Secure servers and databases
• Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal and project-related information with trusted third-party service providers who assist with payment processing, project hosting, or other operational services. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal processes, such as a court order or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction, provided that the recipient agrees to handle your data in accordance with this Privacy Policy.

Our website may use cookies and similar tracking technologies (such as web beacons, pixels, and analytics tools) to enhance your user experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our website.

You can manage cookie preferences through your browser settings, including opting out of cookies. However, some website features may not work properly if cookies are disabled.

Our website may contain links to external websites or services not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.
• Correction: You can request corrections or updates to your personal information.
• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.
• Opt-out: You can opt out of receiving promotional emails or communications from us at any time by following the “unsubscribe” instructions in those emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at thepixelane@gmail.com.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you via email or through a prominent notice on our website.

Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

The Pixelane Studio
Email: thepixelane@gmail.com
Phone: +91-7748066769

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.